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Case study

Email Migration & Website Recovery

Getting email and the website back online for a five-person welding business after its hosting provider went down.

Role
IT Administrator, Ehlert Welding Co., Inc.
When
June 2026
Tools
Microsoft 365, Exchange Online, Cloudflare, SPF, DKIM, DMARC, MFA

The problem

The company's legacy hosting provider had an outage that took down both email and the public website. I was already handling the company's IT, so it was on me to get both working again and keep them running afterward.

What I did

Outcome

Email and the website are working again, and I still manage both. I also handle day-to-day IT for the office, remotely when I'm at school.

What I learned

Email delivery, the website, and HTTPS all depend on the same set of DNS records, so one mistake shows up everywhere. I also saw why a small business needs to hold the logins for its own domain and services, and that a migration isn't finished until the people using email every day can work normally.